DATE OF VISIT: September 29 – October 3, 2008
SUBJECT: Process Mapping Training Implementation
PURPOSE: To help ASKI in doing the company’s process mapping while identifying possible gaps in the process

Thru the Opportunity International (OI) Australia, MicroSave came to know ASKI. The institution was sent to become a consultant of the company.

MicroSave, locally based in India, is a unique institution that promotes the development of a market-led and more client-responsive approach to delivering financial services among Microfinance Institutions.  It conducted a “Process Mapping Training Implementation Program” in ASKI.

Mr. Anjaneyulu Ballem, a MicroSave financial system officer, presented the program to ASKI Management Committee using unique tool kits and practical solutions that will help in empowering the processes being used by the company. He had reviewed the 3 areas of processes- loan applications, loan processing, and delinquency management. Using MicroSave’s organizational manuals, he helped the Management Committee in identifying the gaps in the current processes by mitigating the possible risks and not the effectiveness of each. MicroSave provides ASKI with comprehensive, customized strategies that will eventually yield growth and business profitability while maximizing the impact.

“Through the Process Mapping Training Implementation Program, the processes ASKI has been using will be improved. MicroSave as ASKI’s consultant is helping your company to work out the gaps in the processes, minimizing the risk so that it will achieve cost-efficiency,” Mr. Ballem explained.